Legal
Refund policy
Last updated 7 November 2026
Try before you buy: the free trial gives you 3 finished clips with every feature on, so you can be sure Hive works on your PC and your videos.
7-day refund
If Hive isn't right for you, email us within 7 days of your first payment and we'll refund it in full. No forms, no fuss.
Renewals
Renewal payments aren't refunded, but you can cancel any time and keep using Hive until the end of the period you paid for.
How to ask
Email support@hiveclips.pro from the address you used to buy, with your licence key. Refunds go back to the original payment method within 5 to 10 working days.